Specified Commercial Transactions Law
Last Updated: January 1, 2025
Note: This is a translation of the original Japanese text for reference purposes only. The Japanese version is the legally binding document.
| Business Name | Astra Overlay (Sole Proprietor) |
|---|---|
| Representative | Naoki Arato |
| Address | Aoyama Marutake Bldg. 6F, Aoyama Office 3-1-36 Minami-Aoyama, Minato-ku Tokyo 107-0062, Japan ※Full details will be disclosed promptly upon request. |
| Phone Number | ※We do not accept inquiries by phone. Please contact us via the email address below. |
| Email Address | support@astraoverlay.com |
| Website URL | https://astraoverlay.com |
| Price | Prices for each plan are as follows (tax included):
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| Additional Fees | None (Internet connection fees are the customer's responsibility) |
| Payment Method | Credit card payment (via Stripe) |
| Payment Timing | Initial payment is charged at subscription start, then automatically renewed and charged on the same date each month. |
| Delivery Time | After payment completion, you can immediately download the app (DMG file) from the download page. After downloading, open the DMG file and copy the app to your Applications folder to start using it. |
| System Requirements |
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| Refund Policy | Due to the nature of downloadable digital content, we cannot accept returns or refunds after purchase. However, we will handle the following cases individually:
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| Cancellation Method |
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| Cancellation Deadline | Please complete the cancellation process at least 24 hours before the next renewal date. After cancellation, you can continue using the service until the end of the current billing period. |
| Prorated Refund | We do not provide prorated refunds. |
| Disclaimer |
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| Limitation of Liability |
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Contact
For disclosure requests of business information or other inquiries, please contact us at the email address below.
※We typically respond to inquiries within 2 business days.